Privacy Policy

Effective Date: 06 March 2025

At JF Drainage Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, postal address, and any other information you provide when contacting us.
Technical Information: IP address, browser type, operating system, and other usage data collected through cookies and analytics tools.
Service Information: Details about your drainage service requests, property details, and any relevant correspondence.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our drainage services.
Communicate with you about service requests, updates, and customer support.
Enhance user experience and website functionality.
Comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

Service providers and contractors who assist in delivering our services.
Legal authorities if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

Request access to the personal data we hold about you.
Correct or update inaccurate information.
Request the deletion of your data (subject to legal and contractual obligations).
Opt-out of marketing communications.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: JF Drainage Solutions
info@jfdrainagesolutions.co.uk
07469873800